Kolkata City Tour powered by Impression Tourism Services (India) Pvt. Ltd.

  1. Role as Tour Organizer

    • Impression Tourism Services (India) Pvt. Ltd. acts solely as a tour operator and booking agent for hotels, vehicles, guides, and other related services.

    • We do not own or operate airlines, railways, hotels, transport companies, or guides. Hence, we are not responsible for services provided by independent contractors.

  2. Liability Disclaimer

    • The company will not be liable for any injury, death, loss, delay, or damage arising from services provided by hotels, transporters, guides, or any third-party agencies.

    • We are also not responsible for issues beyond our control such as natural calamities, strikes, government restrictions, wars, thefts, civil disturbances, traffic jams, or sudden itinerary changes.

  3. Itinerary & Service Changes

    • Impression Tourism reserves the right to alter, change, substitute, or withdraw any service, hotel, transport, or sightseeing if deemed necessary.

    • If the tour is cancelled before departure, liability will be limited to refunding the paid amount without interest.

  4. Tour Participation

    • The company reserves the right to refuse or remove any person from the tour in case of misconduct, misbehavior, or non-cooperation.

  5. Inclusions & Exclusions

    • The cost includes only the services mentioned in the itinerary/contract.

    • Extra charges apply for: additional sightseeing, extra vehicle use, extended hotel stays, room upgrades, meals, entry tickets, or personal expenses not mentioned in the itinerary.

  6. Price Variation

    • Prices are calculated at prevailing rates. Any increase in fuel cost, taxes, transport charges, entry tickets, or hotel tariffs will be borne by the client.

    • Any such changes must be settled before or during the tour.

  7. Booking & Payment Policy

    • Bookings are confirmed only after full payment as per our payment policy.

    • Once confirmed, bookings are non-transferable (for B2B partners).

  8. Responsibility of Travelers

    • Travelers are responsible for carrying valid ID proofs, permits, and tickets.

    • Guests must reach reporting points on time. Any delay leading to missed sightseeing/transport will be at their own cost.

  9. Force Majeure

    • No refund or compensation will be made for cancellations, delays, or alterations caused by events beyond our control (natural disasters, strikes, lockdowns, sudden government regulations, etc.).

📌 Note: By booking the Kolkata City Tour, the guest accepts all the above Terms & Conditions.