Privacy Policy

Welcome to Kolkata City Tour! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (kolkatacitytour.com) or use our services. By accessing our website, you agree to the terms outlined in this policy.

  1. Information We Collect

We collect various types of personal and non-personal information to enhance our services and provide a seamless user experience.

1.1 Personal Information

When you interact with our website or book a tour, we may collect the following details:

  • Full Name
  • Contact Number
  • Email Address
  • Postal Address
  • Payment Information (processed securely via third-party payment gateways)
  • Government-issued ID (for verification purposes, if applicable)

1.2 Non-Personal Information

We also collect certain non-personal details automatically, such as:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Browsing Behavior on Our Website
  • Referral Source
  • Cookie and Tracking Data
  1. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Processing tour bookings and payments
  • Providing customer support and responding to inquiries
  • Enhancing user experience on kolkatacitytour.com
  • Sending promotional emails and special offers (you can opt out anytime)
  • Complying with legal obligations and regulatory requirements
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and analyze data about your interactions with our website.

3.1 What Are Cookies?

Cookies are small text files stored on your device that help improve your browsing experience.

3.2 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality
  • Analytical Cookies: Help us understand user behavior and improve our services
  • Marketing Cookies: Used for targeted advertisements and promotions

You can manage your cookie preferences through your browser settings.

  1. Third-Party Sharing

We do not sell or rent your personal data. However, we may share your information with trusted third parties under specific circumstances:

  • Payment Processors: To facilitate secure transactions
  • Service Providers: Travel partners, hotels, and transportation services for tour arrangements
  • Legal Authorities: If required by law or for fraud prevention

All third-party partners are obligated to maintain the confidentiality and security of your information.

  1. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • SSL encryption for secure transactions
  • Restricted access to sensitive data
  • Regular security audits and updates

While we take significant steps to secure your data, no system is entirely foolproof. Always practice safe browsing habits and protect your personal information.

  1. Your Rights and Choices

You have several rights concerning your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Update any inaccurate or incomplete information
  • Deletion: Request the removal of your data, subject to legal obligations
  • Marketing Preferences: Opt out of promotional communications at any time

To exercise any of these rights, contact us at online@itsnet.in.

  1. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. The retention period may vary based on legal, tax, and operational requirements.

  1. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us to have it removed.

  1. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal information.

  1. International Data Transfers

If you are accessing kolkatacitytour.com from outside India, be aware that your data may be transferred and stored in India. By using our services, you consent to this transfer.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us at:

Kolkata City Tour
Website: kolkatacitytour.com
Email: online@itsnet.in